Warranty

What is covered by the warranty?

Beflexx guarantees to repair the Device free of charge with new or refurbished parts for a period of 2 years after the dates of the first purchase. No money refunds. Excluded are the following parts that should normally be replaced:

  • dust bags
  • engine filter
  • brush accessories
  • stretch vacuum cleaner hose  

Warranty is only given to the original purchaser. Proof of purchase or other proof of date of original purchase is required before warranty is given.

Beflexx guarantees that the delivered goods comply with the agreement. Beflexx also guarantees that the goods delivered meet the usual requirements and standards that can reasonably be set for them and that the goods have properties that, taking all circumstances into account, are necessary for normal use.

Beflexx guarantees that the work performed by it will comply with the agreement and will be carried out with good workmanship and using proper material.

The warranty specified in these Terms and Conditions applies to use within Europe and North America (United States and Canada).

If the delivered item has been produced by a third party, the guarantee provided by this third party applies, unless stated otherwise.

If the delivered Product and / or the Service provided does not meet the warranty, Beflexx will, after mentioning this, proceed to a free replacement or repair within a reasonable period.

When the warranty period has expired, all costs for repair or replacement, including administration, shipping and call-out costs, are for the account of the Other Party.

Any form of warranty lapses if a defect has arisen as a result of improper use or lack of care, or if it is the result of changes that the Other Party or third parties have made to the delivered goods. Nor does Beflexx guarantee any damage that may arise as a result of these defects.

The warranty also lapses if the defect is caused by or is the result of circumstances beyond Beflexx's control. These conditions include weather conditions.